Swim With Whale Sharks

Kay was born and grew up in Berlin, Germany and is now living in Playa del Carmen since 2012. The moment he moved here to live together with his beloved wife and their two sons he fell in love with the Riviera Maya. It is his passion to share it with others. He has worked for some of the biggest tour operators in this area and noticed their concept is not the most satisfying for the guest. That’s why he started Kay Tours Mexico, an independent Personal Tour Company, where our guests tour experience really matters to us.

• Getting up early is the key to a successful and fun packed whale shark encounter. We leave port at 08:00 AM in order to be first out on the water. That means pick up at your hotel or vacation rental can be early, but it’s worth it!

• PRIVATE round trip transportation included. There might be a small fuel surcharge for hotel south of Playa del Carmen and north of Cancun

Buy a guarantee

• We do offer an “Insurance” for the unlikely event that we do not find any whale shark during your tour. We always do our best and go more than that extra mile to search and find what you came for, the whale shark.
• We have to point out, it is not a petting zoo! It is rather a safari than a predictable tour and we can’t guarantee the sightings of certain animals nor will we refund any money, since the costs are the same, with or without an encounter.
• For an additional usd 20.00 per person we will take you a second time, a different day, on our tour in the rare event of no sightings of whale sharks during your first tour. You will find that option during the check-out process. Please check the box in case you opt in for the guarantee.

Additional notes

• We do not accept credit cards during the tour
• A single fuel surcharge may be applied, depending on the location (south playa del carmen and isla blanca, north of cancun) of your hotel
• Should the number of participants change, the price per person also can change
• To make your reservation you can pay a deposit of $100 usd + booking fee per person and pay the rest in cash at the beginning of your tour
• You can also pay the total balance + booking fee now

General rules

• Do not touch any animal! Respect them!
• If wild animals (eg. Iguanas, lions, monkeys) are exposed, please do not support that by taking pictures.
• Keep a minimum distance of 5 m / 15 feet to the animal
• The ability to swim is required
• Life-jackets are mandatory
• Rash guards only
• Please do not put any sunscreen on before we go into the cenotes or the ocean.
• If taking pictures, disable the flash / selfie sticks are not allowed
• Respect the word of your captain and guide
• Part of the regulations of the ministry of environment and natural resources is: it is prohibited to swim without a life jacket “Immersions in the water”, per group of tourists will be a maximum of two – the last word has always the captain (free)diving with the whalesharks is not allowed.
• The use of drones, (selfie) sticks, camera with flash are prohibited.
• The consumption of alcohol, drugs or any psychotropic substance is prohibited.